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  • Service/Faq/
06-07 
Faq, Service

Pre-sales

1.What is the MOQ?
MOQ for our products is 1 set machine, we could send it to the nearest port to you or to your workshop.

2.I knew nothing about this machine,what kind of machine I should choose?
Very easy to choose, just tell us :
1.the work you want to do?
2.the maximum size of your materials, then we give you perfect solutions and suggestions.

3.Do You Have Agent Or Distributor In Our Country?
There are so many end-users in your country, and just we are looking for agent in your country, If you want more information, please contact us Email:[email protected]

4.Are you a factory or trading company?
We are the manufacturer and we have 10 years factory experience. As only the machine made by ourself, the quality can be trusted, and the most important thing is that we can do better after-sales service. We know how to fix the problem of every part easily, so welcome to visit to our factory.

5.Are we the Right “Fit” for you?

Why should you choose to work with us is not because how good we are boasting or how cheap our product seems to be!
It is because our offer bridges Your needs and our solution addresses your pain
It is because our product is able to achieve your desired result and performance
It is because our market positioning matches yours and our commitment resonates with you
It is because our competence to work out a proposal that springs a “ before VS after” clears Your worries
It is because our market performance and customer referral allows for your joined trust.

6.It’s not convenient for me to go to China, but I want to see the condition of the machine in the factory. What should I do?
We support the production visualization service. The sales department who responds to your inquiry for the first time will be responsible for your follow-up work. You can contact him /her to go to the factory to check the production progress of the machine, or send you the sample pictures and videos you want. We support free sample service.

7.Do you have CE document and other documents for customs clearance?

Yes,we have Original. At first we will show you and And after shipment we will give you CE/Packing list/Commercial Invoice/Sales contract for customs clearance.

8.How should I pay for my order ?
You need to pay 30% as prepayment at first, then we will start to make production. When the machine is completed, we will send pictures or videos to you, and then you need to pay the balance. We will ship the machine to you after we receive your full payment.

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